Combined Assessment Program Review of the St. Cloud VA Health Care System, St. Cloud, Minnesota 01/25/2015 07:00 PM EST

January 26th, 2015

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Combined Assessment Program Review of the St. Cloud VA Health Care System, St. Cloud, Minnesota
01/25/2015 07:00 PM EST

The VA Office of Inspector General (OIG) conducted a review to evaluate selected health care facility operations, focusing on patient care quality and the environment of care. During the review, OIG provided crime awareness briefings to 167 employees. This review focused on eight operational activities. The facility complied with selected standards in the following seven activities: (1) quality management, (2) environment of care, (3) medication management, (4) coordination of care, (5) continuity of care, (6) emergency airway management, and (7) Mental Health Residential Rehabilitation Treatment Program. The facility’s reported accomplishment was increasing access to primary and specialty medicine services. OIG made a recommendation for improvement in the magnetic resonance imaging safety activity.
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VA Announces Single Regional Framework under MyVA Initiative Internal Organizations to Realign Their Existing Structures

January 26th, 2015

PressReleaseHeader
VA Announces Single Regional Framework under MyVA Initiative
Internal Organizations to Realign Their Existing Structures

Washington – The Department of Veterans Affairs (VA) today announced that it is taking the first steps under the MyVA initiative to realign its many organizational maps into one map with five regions to better serve Veterans.

The new regions under the MyVA alignment will allow VA to begin the process of integrating disparate organizational boundaries into a single regional framework to enhance internal coordination.

“We want every Veteran to have a seamless, integrated, and responsive VA customer service experience every time. This regional alignment is the first step in empowering Veterans to interact with one VA – MyVA,” said Secretary Robert McDonald. “Ultimately, this reform will improve the Veteran experience by enabling Veterans to more easily navigate VA and access their earned care and benefits.”

VA’s new regional design utilizes state boundaries to divide the country into five regions. Each organization within VA will begin work to ensure their structures are aligned within this framework by the end of June 2015.

Veterans are already seeing the impacts of changes made through the MyVA initiative. For example, at the suggestion of VA employees, the Department has made improvements to VA call center operations, to allow call center agents to suspend or resume certain benefit payments at the request of the Veteran, which eliminates additional steps typically required of Veterans. Also at the suggestion of employees, VA is working towards piloting improved signage in certain facilities, to make sure Veterans know where they are going and that directions are easy to follow.

Additional VA efforts are currently underway to define the next steps to transform the Department into one that is more centered on the Veteran.

Background on MyVA

Launched on September 2, 2014, MyVA is an initiative which will reorient VA around Veteran needs and empower employees to assist them in delivering excellent customer service to improve the Veteran experience. It is the largest department-wide transformation in VA’s history and will be a product of ideas and insights shared by Veterans, employees, members of Congress, VSOs, and other stakeholders.

The first phase of MyVA has included creating the task force and building the team to support the mission and an organizational change of this breadth. MyVA is focused on five areas of improvement:

1) Improving the Veteran experience

2) Improving the employee experience so they can better serve Veterans

3) Improving internal support services

4) Establishing a culture of continuous improvement, and

5) Enhancing strategic partnerships.

[ The Regional Map can be see at: http://www.va.gov/opa/publications/docs/myva-5-regions-map.pdf ]

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Follow-up Audit of the Information Technology Project Management Accountability System 01/21/2015 07:00 PM EST

January 22nd, 2015

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Follow-up Audit of the Information Technology Project Management Accountability System
01/21/2015 07:00 PM EST

In June 2009, VA launched the Project Management Accountability System (PMAS). This follow-up audit assessed whether the Office of Information and Technology (OI&T) took effective actions to address recommendations we made to strengthen PMAS in two prior audit reports. OI&T has taken steps to improve PMAS. Although steps were taken to improve PMAS, more than 5 years after its launch, it still has not fully infused PMAS with the discipline and accountability necessary for effective oversight of IT development projects. Two OI&T offices did not adequately perform planning and compliance reviews. The PMAS Business Office (PBO) still had Federal employee vacancies and the PMAS Dashboard lacked a complete audit trail of baseline data. Project managers continued to struggle with capturing increment costs and project teams were not reporting costs related to enhancements on the PMAS Dashboard. These conditions occurred because OI&T did not provide adequate oversight to ensure our prior recommendations were sufficiently addressed and that controls were operating as intended. OI&T also did not adequately define enhancements in the PMAS Guide. As a result, VA’s portfolio of IT development projects was potentially being managed at an unnecessarily high risk. We also identified approximately $6.4 million in cost savings OI&T could achieve by hiring Federal employees to replace contract employees currently augmenting PBO staff. We recommended the Executive in Charge ensure compliance and planning reviews are performed, replace PBO contract workers with Federal employees, modify the PMAS Dashboard so that it retains a complete audit trail of baseline data, establish stronger cost reporting controls, and ensure OI&T reports enhancement costs on the dashboard. The Executive in Charge concurred with all but one of our recommendations and provided acceptable planned corrective actions. OI&T non-concurred with Recommendation 4, stating that contractors are needed due to increases in workload. OIG’s audit evidence provides a sufficient and reasonable basis for our findings and conclusions. Thus, where OI&T disagreed, we will continue our scrutiny and reporting and we will follow up on OI&T’s implementation of corrective actions. The Executive in Charge also provided technical comments, which were considered, but not included in this report. We continue to retain our position that it would be more economical to perform the PMAS Business Office workload by replacing contract employees with Government employees.
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Review of Community Based Outpatient Clinics and Other Outpatient Clinics of St. Cloud VA Health Care System, St. Cloud, Minnesota 01/20/2015 07:00 PM EST

January 21st, 2015

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Review of Community Based Outpatient Clinics and Other Outpatient Clinics of St. Cloud VA Health Care System, St. Cloud, Minnesota
01/20/2015 07:00 PM EST

The VA Office of Inspector General conducted a review of the St. Cloud VA Health Care System’s Community Based Outpatient Clinics (CBOCs) and other outpatient clinics to evaluate for safe, consistent, and high-quality health care. The review evaluated the clinics’ compliance with selected VHA requirements for alcohol use disorder, human immunodeficiency virus (HIV) screening, and outpatient documentation. We also randomly selected the Brainerd, MN, CBOC as a representative site and evaluated the environment of care on November 4, 2014. OIG noted opportunities for improvement and made one recommendation in the focused review area of Environment of Care.
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Combined Assessment Program Review of the Hampton VA Medical Center, Hampton, Virginia 01/19/2015 07:00 PM EST

January 20th, 2015

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Combined Assessment Program Review of the Hampton VA Medical Center, Hampton, Virginia
01/19/2015 07:00 PM EST

The Office of Inspector General (OIG) conducted a review to evaluate selected health care facility operations, focusing on patient care quality and the environment of care. During the review, OIG provided crime awareness briefings to 98 employees. This review focused on nine operational activities. The facility complied with selected standards in the community living center resident independence and dignity activity. The facility’s reported accomplishments were establishing the Veteran “X” program, a peer-to-peer recovery-based support group, and being recognized as a Top Performer on Key Quality Measures® by The Joint Commission. OIG made recommendations for improvement in the following eight activities: (1) quality management, (2) environment of care, (3) medication management, (4) coordination of care, (5) acute ischemic stroke care, (6) magnetic resonance imaging safety, (7) Mental Health Residential Rehabilitation Treatment Program, and (8) construction safety.
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Combined Assessment Program Review of the Gulf Coast Veterans Health Care System, Biloxi, Mississippi 01/19/2015 07:00 PM EST

January 20th, 2015

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Combined Assessment Program Review of the Gulf Coast Veterans Health Care System, Biloxi, Mississippi
01/19/2015 07:00 PM EST

The VA Office of Inspector General (OIG) conducted a review to evaluate selected health care facility operations, focusing on patient care quality and the environment of care. During the review, OIG provided crime awareness briefings to 125 employees. This review focused on eight operational activities and two follow-up review areas from the previous Combined Assessment Program review. The facility complied with selected standards in the following two activities (1) surgical complexity and (2) Mental Health Residential Rehabilitation Treatment Program. OIG made recommendations for improvement in the following eight activities, including the two follow-up review areas: (1) quality management, (2) environment of care, (3) medication management, (4) coordination of care, (5) acute ischemic stroke care, (6) emergency airway management, (7) follow-up on quality management issue, and (8) follow-up on coordination of care issue.
Update your subscriptions, modify your password or e-mail address, or stop subscriptions at any time on your Subscriber Preferences Page. You will need to use your e-mail address to log in. If you have questions or problems with the subscription service, please contact subscriberhelp.govdelivery.com. All other inquiries can be directed to vaoig.reportsstaff@va.gov.

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VA Issues Statement on Denver VA Replacement Medical Center

January 19th, 2015

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VA Issues Statement on Denver VA Replacement Medical Center
01/19/2015 03:42 PM EST

VA Issues Statement on Denver VA Replacement Medical Center

The Department of Veterans Affairs continues to work to complete the Denver replacement VA Medical Center project without further delay while delivering the best value to taxpayers under current circumstances. The situation in Denver is unacceptable to Veterans, taxpayers and Department leadership.

Our obligation is to ensure VA doesn’t allow such an outcome to occur again by learning all we can from past mistakes and put in place corrective actions to improve future performance. Veterans and taxpayers also expect a thorough review be completed and those responsible are held accountable. With these objectives in mind, the following actions are being taken:

As previously announced, VA is partnering with the Army Corps of Engineers to advise on the current construction and on the overall management of this project as part of the transition to negotiate a long-term contract and manage the project until completion.

Today, we are announcing that VA has requested that the Corps complete a detailed examination of the VA major construction program to improve management processes, structures, and controls ‎in project oversight and delivery.

The Department is also convening an Administrative Investigation Board to review all aspects of the Denver project to determine the facts that led to the current situation and gather evidence of any misconduct or mismanagement that contributed to this unacceptable outcome.

Effective immediately, the Department’s Construction and Facility Management organization will report to the Deputy Secretary through the Office of Management.

VA Deputy Secretary Sloan Gibson was onsite at the Denver replacement project today and will continue regular visits to the site. VA senior leadership is actively engaged on the project, and the facility construction continues to progress. We are continuing to work with our partners to ensure timely completion of the project for the Veterans of the Colorado area.

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Washington – The Department of Veterans Affairs (VA) is partnering with the U.S. Tennis Association (USTA) Foundation, Inc., to make exercise more readily available to VA patients.

January 16th, 2015

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VA and U.S. Tennis Association Foundation Partner to Make Tennis More Accessible to Veterans
01/16/2015 03:11 PM EST

Washington – The Department of Veterans Affairs (VA) is partnering with the U.S. Tennis Association (USTA) Foundation, Inc., to make exercise more readily available to VA patients.

The VA/USTA Foundation partnership will facilitate the formation of tennis clinics at VA medical facilities, link VA medical facilities with community resources and provide consulting and design services for VA facilities interested in upgrading or building tennis courts.

“Exercise and physical activity is an important component of health and wellness and has been shown to provide numerous physical and mental health benefits,” said Interim Under Secretary for Health Carolyn M. Clancy, MD. “We are very excited to be partnering with the USTA Foundation to improve Veterans’ physical fitness and ultimately their overall health and well-being.”

The USTA Foundation will support VA in the form of coaching, instruction, equipment or use of courts or other technical assistance to sustain a tennis clinic, along with the recently developed “Warrior Tennis Curriculum,” an electronic manual that provides rehabilitation therapists guidance through text, pictures and videos on how to use tennis as a therapeutic option to help Veterans stay fit and active.

“The USTA Foundation is honored to partner with the Department of Veteran Affairs in helping to enhance and improve the rehabilitation needs of our country’s Veterans through tennis,” said Dan Faber, Executive Director, USTA Foundation. “We are committed to providing the tools needed for VA facilities around the country to incorporate tennis into their existing rehabilitation programs. Together, we are striving to provide an opportunity for our Veterans to stay active and fit in tribute to their sacrifice and bravery.”

With more than eight million Veterans enrolled, VA operates the largest integrated health care delivery system in the United States. The USTA Foundation is the philanthropic arm of the US Tennis Association.

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If you are in crisis and need immediate help, please call 1-800-273-8255 and (PRESS 1) or visit http://www.veteranscrisisline.net/.

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Community Emergency Response Team training scheduled

January 15th, 2015

Please note the new location for this CERT training class.

CITY OF REDLANDS
35 Cajon Street
Redlands, CA 92373

Paul Foster, Mayor
Jon Harrison, Mayor Pro Tem
Pat Gilbreath, Council Member
Paul Barich, Council Member

N. Enrique Martinez, City Manager

NEWS RELEASE

Jan. 15, 2015 Contact: Carl Baker
Public Information Officer
Phone: 909.798.7633
Fax: 909.798-7503
Email: cbaker@cityofredlands.org

For immediate release:

Community Emergency Response Team training scheduled

The City of Redlands has scheduled another three-day Community Emergency Response Team training beginning in March. The free Community Emergency Response Team (CERT) Program educates people about disaster preparedness for hazards that may impact their area and trains them in basic disaster response skills, such as fire safety, light search and rescue, team organization, and disaster medical operations.

Using the training learned in the classroom and during exercises, CERT members can assist others in their neighborhood or workplace following an event when professional responders are not immediately available to help. CERT members also are encouraged to support emergency response agencies by taking a more active role in emergency preparedness projects in their community

The Redlands CERT program is offering a free 20-hour training program beginning Friday, March 6, from 6 to 10 p.m., and continuing from 8 a.m. to 5 p.m. Saturday, March 7, and Sunday, March 8, in the Brewster Room at Plymouth Village, 900 Salem Drive. Participants must attend all three days to complete the training.

Upon successful completion of the course, participants will be invited to join the City of Redlands CERT team. Anyone interested may register on the City’s website at www.cityofredlands.org/certregistrations or contact Emergency Operations Manager Fay Glass at fglass@cityofredlands.org or (909) 335 4705.

City of Redlands press releases and other information are available on the City’s Facebook page at www.facebook.com/cityofredlands or on the City’s website at www.CityofRedlands.org

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Carl Baker
Public Information Officer
City of Redlands
35 Cajon St., Suite 204
Redlands, CA 92373
(909) 798-7633 (office)
(909) 557-6710 (cell)
cbaker@cityofredlands.org

Review of Community Based Outpatient Clinics and Other Outpatient Clinics of Tomah VA Medical Center, Tomah, Wisconsin 01/14/2015 07:00 PM EST

January 15th, 2015

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Review of Community Based Outpatient Clinics and Other Outpatient Clinics of Tomah VA Medical Center, Tomah, Wisconsin
01/14/2015 07:00 PM EST

The VA Office of Inspector General conducted a review of the Tomah VA Medical Center’s Community Based Outpatient Clinics (CBOCs) and other outpatient clinics to evaluate for safe, consistent, and high-quality health care. The review evaluated the clinics’ compliance with selected VHA requirements for alcohol use disorder, human immunodeficiency virus (HIV) screening, and outpatient documentation. We also randomly selected the Wausau, WI, CBOC as a representative site and evaluated the environment of care on October 28, 2014. OIG noted opportunities for improvement and made 10 recommendations in the following focused review areas: Alcohol Use Disorder, HIV Screening, and Environment of Care.
Update your subscriptions, modify your password or e-mail address, or stop subscriptions at any time on your Subscriber Preferences Page. You will need to use your e-mail address to log in. If you have questions or problems with the subscription service, please contact subscriberhelp.govdelivery.com. All other inquiries can be directed to vaoig.reportsstaff@va.gov.

This service is provided to you at no charge by Veterans Affairs Office of Inspector General (OIG).

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